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What is your refund policy for digital marketing services?

Due to the nature of digital marketing services, all payments are final and non-refundable once work has commenced. However, if you believe there was an error or service was not delivered as agreed, please contact us to discuss possible resolutions.

Can I cancel my digital marketing service after signing up?

Yes, you can cancel your service, but cancellation terms depend on the contract. If you’re on a month-to-month plan, you may cancel before the next billing cycle. If you have a long-term agreement, early termination fees may apply.

Do you offer prorated refunds if I cancel in the middle of the month?

No, our services are billed in full for the duration of the billing period. If you choose to cancel, services will continue until the end of the current cycle, and no prorated refunds will be issued.

What happens if I’m not satisfied with the results?

We strive to deliver high-quality results, but digital marketing outcomes depend on multiple factors. If you’re unsatisfied, we will work with you to adjust strategies within the scope of the agreed services. However, refunds are not provided for dissatisfaction with results.

What is your policy for early termination of long-term contracts?

If you signed a contract for a set duration, early termination may require a cancellation fee, typically a percentage of the remaining contract value. Please review your agreement for specific details.

How do I officially request a cancellation?

To cancel your service, please submit a written request via email or through your client portal. Cancellations must be made at least 3 days before your next billing cycle to avoid additional charges.